The effect of media multitasking on advertising message effectiveness

Autor(en)
Marion Garaus, Udo Wagner, Anna Bäck
Abstrakt

The rapid evolution of information and mobile technologies enables consumers to use media content whenever and wherever they want. These developments have resulted in a new form of target audience behavior called “media multitasking.” Media multitasking describes simultaneous exposure to two or more types of media content. Extant research on this subject concentrates on the influence of media multitasking on message comprehension and recall for editorial content (i.e., TV programs). To date, limited research has examined whether simultaneous exposure to two advertisements on two devices benefits or harms message effectiveness. The current research attempts to fill this research gap by investigating the effect of media multitasking with TV and mobile Internet advertisements on message effectiveness. In particular, an online experiment confirms the assumption that media multitasking harms message effectiveness. Contrary to the theoretically derived hypotheses, it does not matter whether consumers are exposed to the same or different advertising messages during media multitasking situations. The consideration of two moderating variables—gender and media multitasking frequency—offers further insights into the individual factors that affect message effectiveness during simultaneous versus sequential media exposure.

Organisation(en)
Institut für Rechnungswesen, Innovation und Strategie
Externe Organisation(en)
Omnicon Media Group
Journal
Psychology & Marketing
Band
34
Seiten
138-156
Anzahl der Seiten
19
ISSN
0742-6046
DOI
https://doi.org/10.1002/mar.20980
Publikationsdatum
2016
Peer-reviewed
Ja
ÖFOS 2012
502020 Marktforschung, 502019 Marketing
Schlagwörter
ASJC Scopus Sachgebiete
Marketing, Applied Psychology
Link zum Portal
https://ucrisportal.univie.ac.at/de/publications/the-effect-of-media-multitasking-on-advertising-message-effectiveness(bfa6b704-95fa-4e54-8881-96d22afd69a6).html