I’m only joking!(?) The role of disparaging humor in the communicative constitution of inclusion/exclusion in organizations

Autor(en)
Daniel Wolfgruber
Abstrakt

Purpose: The purpose of this article is to investigate the communicative constitution of organizational inclusion and/or exclusion through humorous acts at the expense of members of minorities and/or historically disadvantaged groups. Design/methodology/approach: Semistructured interviews with 84 employees in Austria and Germany dealing with their experiences regarding diversity and inclusion (D&I) at work were conducted and analyzed in two steps. First, a thematic text analysis was performed to structure the content and identify relevant themes and anecdotes for further analysis. Second, a ventriloquial analysis sought to identify the physically absent yet present voices in these anecdotes. Findings: The interviews revealed that jokes and quips mostly target colleagues of observable foreign origin. The analysis further identified three themes that show that disparaging humor can simultaneously reinforce inclusion/exclusion across hierarchies and create boundaries within teams – but in different ways. The findings also indicate that above all prejudices “participate” in such events and that in most cases the collective is invoked to increase the joke's “authority”. Originality/value: This research is the first one that investigates humor in the context of D&I through a communicative constitution of organization (CCO) lens, which facilitates studying the constitutive character of humorous communication in terms of inclusion and exclusion. Moreover, this is one of the first empirical humor studies to draw on established theory-driven concepts of inclusion-exclusion in its analysis.

Organisation(en)
Institut für Publizistik- und Kommunikationswissenschaft
Journal
Equality, Diversity and Inclusion
Band
42
Seiten
35-55
Anzahl der Seiten
21
ISSN
2040-7149
DOI
https://doi.org/10.1108/EDI-08-2022-0223
Publikationsdatum
02-2023
Peer-reviewed
Ja
ÖFOS 2012
508007 Kommunikationswissenschaft
Schlagwörter
ASJC Scopus Sachgebiete
Gender studies, Sociology and Political Science
Link zum Portal
https://ucris.univie.ac.at/portal/de/publications/im-only-joking-the-role-of-disparaging-humor-in-the-communicative-constitution-of-inclusionexclusion-in-organizations(c331d42a-dec7-478b-b606-75ef73bba0c6).html